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| | In helping to achieve our goal of helping blind and
visually impaired people to become more successful in the workplace, and more
productive in general, ATC is featuring three exciting new products:
Remote Access Manager and
Remote Incident Manager (RIM & RAM)
RAM (Remote
Access Manager) is an accessible software package that enables remote control of
computers on an enterprise network through a secure server. For performing
operations such as remote server administration, remote troubleshooting and
repair, remote desktop access and operation, and remote training, RAM allows
personnel, both sighted and visually impaired, to work from any authorized
location.
RAM extends
career paths by removing the barriers that make it difficult for visually
impaired people to provide technical, administrative, and training services over
private or public computer networks, all at a cost comparable with installing
firewall or anti-virus software.
RIM (Remote
Incident Manager) allows field technicians to take complete control of
potentially distant end-user computers over an organization's network or the
Internet. Once connected, the technician and the user share the same workspace
on the end-user's computer, so they can work with the same applications and
documents or exchange text and files. While connected, the technician can also
watch the end-user and demonstrate how to perform required tasks or avoid common
problems. RIM has no per-seat license fee, so organizations can proactively
deploy it to thousands of end-users, allowing immediate assistance with a single
click or keystroke should an issue arise.
RIM makes
location irrelevant for most technical support tasks so there are no trip
charges or multi-location staffing requirements. Essentially, a competent
individual or small team can serve numerous remote users while cutting costs and
improving quality of service.”
RAM and RIM
provide similar functionality; both provide fully accessible remote desktop
control. However, whereas RAM is designed for use by enterprise IT staff, RIM is
designed for field technical support providers. In addition, RAM requires a
license for each remotely accessible computer, while RIM does not.
The client component of both RAM and RIM
features System Access, Serotek's portable Windows access software. While the IT
professional or technician hears speech output, sighted users are given no
direct indication that the IT professional or technician is visually impaired.
RAM and RIM also work with third-party screen readers on remotely accessible
machines; this makes them useful for remote configuration and troubleshooting of
third-party screen readers. To get a trial of these products, please call
us at 888-723-5011 and select option 2.
One Box Executive
Whether you are a corporate executive, a road warrior, a small
business owner, or just a person on the go, Onebox Executive is an automated
personal receptionist that puts you in control of all of your communication
needs.
Onebox Executive answers your calls with a professional greeting and forwards
them to you wherever you are based on a schedule that you control. It also
accepts faxes and can forward them to your email.
One Box Receptionist
Big company system, but easy on your budget.
Some benefits include:
- Your calls are answered with a professionally recorded
custom greeting
- Easy-to-use menu options for call routing
- Calls can be directed to any employee, in any location,
anywhere in the world
- Unlike a standard PBX (phone system), there is no
hardware or software to buy or maintain
- All this at a very affordable, very flat monthly rate
With Onebox Receptionist, you’re not getting a low-end PBX with limited
features. You’ll be using a state-of-the-art, feature-rich phone system with
all the capabilities you could ask for, and at a price you can easily
afford. There’s no contract or commitment, so why not give it a try? We
always aim to exceed your expectations! Click a link below for more
information.
Voice+Fax+Email with personal toll-free phone number. Onebox is the way to organize. | |
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